Training and Assessment Strategy-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Session Plan Core units BSBINM401 Implement workplace

Core units BSBINM401 Implement workplace information system BSBWHS401 Implement and monitor WHS policies

A compliant set of RTO forms to run Skills First courses

Additional Elective CPCCWHS1001 Prepare to work safely in the construction industry

CPCCCA3016A Construct timber external stairs

orientation

Training and Assessment Strategy-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set Session Plan Core units BSBINM401 Implement workplaceYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.