SCORM Compliant Package-SITTGDE017 Prepare and present tour commentaries or activities RGR Units of competency FBPOPR1017 Follow

Units of competency FBPOPR1017 Follow work procedures to maintain quality FBPPPL1001 Communicate workplace information FBPOPR2074 Carry out manual handling tasks FBPFSY1002 Follow work procedures to maintain food safety FBPWHS1001 Identify safe work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs to meet legislative requirement RIICWM401E Supervise civil works RIIRIS401E Apply site risk management system Elective units BSBINS402 Coordinate workplace information systems BSBOPS404 Implement customer service strategies BSBSTR402 Implement continuous improvement RIICPL401E Supervise the installation of underground services using open excavation RIICWM402E Supervise civil works contractors RIIWHS302E Implement traffic management plans BSBSUS411 Implement and monitor environmentally sustainable work practices If you require RPL Kits with comprehensive benchmarking

health and work practices SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXSLS001 Sell to the retail customer Elective Units HLTINF005 Maintain infection prevention for skin penetration treatments Group A: Infection control SHBBHRS013 Provide hair reduction treatments using electrical currents Group B: Electrolysis/Diathermy SHBBSKS007 Provide diathermy treatments Group B: Electrolysis/Diathermy SHBBBOS009 Provide aromatherapy massages Group C: Relaxation Massage SHBBBOS010 Use reflexology relaxation techniques in beauty treatments Group C: Relaxation Massage SHBBSPA007 Provide stone therapy massages Group C: Relaxation Massage SHBBSPA005 Work in a spa therapies framework Group C: Relaxation Massage SHBBSPA006 Provide spa therapies Group C: Relaxation Massage BSBESB304 Determine resource requirements for new business ventures Group E: General elective units If you require RPL Kits with comprehensive benchmarking

high elements SISOCHC002 Set up and supervise challenge course sessions

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-SITTGDE017 Prepare and present tour commentaries or activities RGR Units of competency FBPOPR1017 Follow* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.