SCORM Compliant Package-BSBLED401 Develop teams and individuals MSF procedures and programs to meet

procedures and programs to meet legislative requirements BSBITU312 Create electronic presentations BSBITU309 Produce desktop published documents BSBITU304 Produce spreadsheets BSBWRT301 Write simple documents BSBITU303 Design and produce text documents BSBCMM301 Process customer complaints BSBITU307 Develop keyboarding speed and accuracy Additional electives BSBPRO301 Recommend products and services BSBSUS401 Implement and monitor environmentally sustainable work practices BSBINN301 Promote innovation in a team environment BSBINM301 Organise workplace information If you require RPL Kits with comprehensive benchmarking

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

Units of competency PSPETH002 Uphold and support the values and principles of public service PSPPCY004 Support policy implementation PSPLEG002 Encourage compliance with legislation in the public sector PSPGEN029 Value diversity PSPGEN043 Apply government processes If you require RPL Kits with comprehensive benchmarking

The Trainer's Guide 2019

construction and repair AHCINF302 Plan and construct an electric fence AHCINF303 Plan and construct conventional fencing AHCIRG336 Operate and maintain gravity fed irrigation systems AHCIRG337 Measure irrigation delivery system performance AHCIRG339 Monitor soils under irrigation AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCCHM304 Transport and store chemicals If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBLED401 Develop teams and individuals MSF procedures and programs to meet* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.