Unit Knowledge Guide-AHCWRK309 Apply environmentally sustainable work practices Qualification Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our learner and assessment resources contain everything you need to begin training and assessing your learners

Units of competency MSL933008 Perform calibration checks on equipment and assist with its maintenance FBPSUG2006 Collect and prepare samples BSBWHS201 Contribute to health and safety of self and others FBPSUG3007 Perform factory control tests FBPSUG2024 Perform standard tests on cane samples * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITTGDE005 Prepare and present tour commentaries or activities CUAEVP411 Present information on activities

Units of competency FBPBPG4003 Coordinate wine operations packaging processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-AHCWRK309 Apply environmentally sustainable work practices Qualification Units of competency BSBOPS404 ImplementOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner