Learner Guide-SITXCCS014 Provide service to customers Advanced Diploma grief and trauma HLTAHW031 Provide

grief and trauma HLTAHW031 Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families HLTAHW034 Provide healthy lifestyle programs and advice If you require RPL Kits with comprehensive benchmarking

select and induct staff SITXHRM006 Monitor staff performance SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXMPR007 Develop and implement marketing strategies SITXWHS004 Establish and maintain a work health and safety system Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC020 Work effectively as a cook Group B SITHCCC001 Use food preparation equipment Group C SITHCCC003 Prepare and present sandwiches Group C SITHCCC006 Prepare appetisers and salads Group C SITHCCC007 Prepare stocks

Units of competency RIICWD539 Prepare traffic management plans and traffic guidance schemes for motorways and freeways * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and induct team members SIRXTAD002 Develop the retail frontline SIRXMGT002 Lead a frontline team If you require RPL Kits with comprehensive benchmarking

test and terminate optical fibre cable on customer premises ICTTEN208 Use electrical skills when working with telecommunications networks ICTCBL303 Install and terminate coaxial cable ICTCBL247 Install

Learner Guide-SITXCCS014 Provide service to customers Advanced Diploma grief and trauma HLTAHW031 ProvideOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce