Learner Guide-ICTICT216 Design and create basic organisational documents CRICOS Policies and Procedures All resources go through a

All resources go through a compliance and quality check with highly experienced professionals who have worked in the VET sector

Core units ICTTEN202 Use hand and power tools ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN211 Work effectively in a telecommunications network environment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTWOR308 Provide customer service to telecommunications customers Elective units BSBSUS201 Participate in environmentally sustainable work practices CPCCWHS2001 Apply WHS requirements

Aligned with the Standards for RTOs 2025

CPCCCA3010A Install and replace windows and doors

Competency conversation kit for candidates to demonstrate their skills and explain their level of knowledge

Learner Guide-ICTICT216 Design and create basic organisational documents CRICOS Policies and Procedures All resources go through aOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce