Unit Knowledge Guide-CPCCBL2002 Use bricklaying and blocklaying tools and equipment RII Units of competency ICTWEB435 Maintain

Units of competency ICTWEB435 Maintain website performance ICTWEB438 Conduct operational acceptance tests of websites ICTWEB437 Create website testing procedures ICTWEB436 Monitor traffic and compile website traffic reports ICTNWK428 Create scripts for networking ICTWEB439 Confirm basic website security If you require RPL Kits with comprehensive benchmarking

check and record concrete deliveries RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations If you require RPL Kits with comprehensive benchmarking

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Core units BSBPRO401 Develop product knowledge BSBREL402 Build client relationships and business networks BSBSLS407 Identify and plan sales prospects BSBSLS408 Present

Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER402 Verify liquid measuring instruments using volume measures If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-CPCCBL2002 Use bricklaying and blocklaying tools and equipment RII Units of competency ICTWEB435 MaintainOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner