Learner Guide-BSBSTR602 Develop organisational strategies PUA Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

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Core units BSBWHS201 Contribute to health and safety of self and others Elective units BSBCUS201 Deliver a service to customers BSBINM201 Process and maintain workplace information BSBINN201 Contribute to workplace innovation BSBCMM201 Communicate in the workplace BSBITU211 Produce digital text documents BSBITU213 Use digital technologies to communicate remotely BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others FNSACC311 Process financial transactions and extract interim reports BSBCMM301 Process customer complaints BSBITU306 Design and produce business documents If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK548 Model preferred system solutions ICTSAD501 Model data objects ICTSAD502 Model data processes ICTSAS506 Update ICT system operational procedures ICTSAS520 Develop detailed test plans ICTSAS530 Use network tools Group O ICTNWK562 Configure internet gateways ICTDBS507 Integrate databases with websites ICTNWK529 Install and manage complex ICT networks Group A ICTSAD502 Model data processes Group H ICTWEB513 Build dynamic websites Group I ICTWEB514 Create dynamic web pages Group I ICTNWK615 Design and configure desktop virtualisation Group L ICTSAS518 Install and upgrade operating systems Group L Additional Electives BSBPMG513 Manage project quality ICTCYS407 Gather

health and work practices Elective Units SHBHBAS002 Provide head

Learner Guide-BSBSTR602 Develop organisational strategies PUA Core units BSBITU307 Develop keyboardingThe learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered training organisation (RTO). Our learner and