Assessment Kit-MSSSS00013 Reduce sustainability risk Skill Set Unit aggressive or abusive customer SIRCDIS002

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people If you require RPL Kits with comprehensive benchmarking

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

Core units CPCCCA2002 Use carpentry tools and equipment CPCCCA2011 Handle carpentry materials CPCCCA3001 Carry out general demolition of minor building structures CPCCCA3002 Carry out setting out CPCCCA3003 Install flooring systems CPCCCA3004 Construct and erect wall frames CPCCCA3005 Construct ceiling frames CPCCCA3006 Erect roof trusses CPCCCA3007 Construct pitched roofs CPCCCA3008 Construct eaves CPCCCA3010 Install windows and doors CPCCCA3016 Construct

Core units BSBWHS211 Contribute to the health and safety of self and others CUAACD201 Develop drawing skills to communicate ideas CUAPPR211 Make simple creative work CUARES202 Source and use information relevant to own arts practice Elective units BSBCRT201 Develop and apply thinking and problem solving skills Group A BSBSTR301 Contribute to continuous improvement Group A BSBTEC101 Operate digital devices Group A BSBTEC201 Use business software applications Group A CUAIND211 Develop and apply creative arts industry knowledge Group B If you require RPL Kits with comprehensive benchmarking

Units of competency CHCPRT001 Identify and respond to children and young people at risk CHCDFV002 Provide support to children affected by domestic and family violence HLTAHW051 Respond to loss

Assessment Kit-MSSSS00013 Reduce sustainability risk Skill Set Unit aggressive or abusive customer SIRCDIS002Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of