Learning and Assessment Kit-BSBWHS612 Develop and implement a strategy to support a positive WHS culture TLI aggressive or abusive customers SIRCIND002

aggressive or abusive customers SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines If you require RPL Kits with comprehensive benchmarking

Units of competency AHCASW302 Relate Aboriginal culture to sites work AHCILM306 Follow Aboriginal cultural protocols AHCASW303 Identify and record Aboriginal sites

Core units BSBCUS401 Coordinate implementation of customer service strategies BSBLED401 Develop teams and individuals BSBWHS401 Implement and monitor WHS policies

Core units BSBXCM401 Apply communication strategies in the workplace FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSASIC302 Develop

replace and assemble electrical components and equipment MSMENV272 Participate in environmentally sustainable work practices UEENEEE101A Apply Occupational Health and Safety regulations

Learning and Assessment Kit-BSBWHS612 Develop and implement a strategy to support a positive WHS culture TLI aggressive or abusive customers SIRCIND002Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to