Unit Knowledge Guide-BSBMKG432 Research international markets Graduate Diploma Core units CPCCCM2012 Work safely

Core units CPCCCM2012 Work safely at heights CPCCDE3016 Identify hazards on demolition sites and apply risk management strategies CPCCDE3017 Select and use hand tools and equipment for demolition tasks CPCCDE3018 Select and use small plant and equipment for demolition tasks CPCCDE3019 Demolish small buildings and structures using hand tools and small plant and equipment CPCCDE3020 Select and use tools and equipment for hot work in the demolition industry CPCCDE3027 Read and interpret demolition site plans and drawings CPCCOM1015 Carry out measurements and calculations CPCCWHS2001 Apply WHS requirements

Units of competency AURETU002 Recover vehicle refrigerants If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process If you require RPL Kits with comprehensive benchmarking

Units of competency CPCCBS6118 Assess and advise on performance solutions for Class 1 and 10 buildings to three storeys CPCCBS6103 Identify and apply legal and ethical requirements to building surveying functions CPCCBS6108 Process building applications for Class 1 and 10 buildings to three storeys CPCCBS6101 Research and evaluate construction methods and materials for Class 1 and 10 buildings to three store CPCCBS6112 Conduct and report on initial construction inspections of Class 1 and 10 buildings to three storeys CPCCBS6104 Assess and advise on compliance of design documentation for Class 1 and 10 buildings to three storey CPCCBS6107 Prepare planning and development applications for buildings to three storeys CPCCBS6110 Conduct and report on building surveying audits of Class 1 and 10 buildings to three storeys CPCCBS6114 Conduct and report on advanced and final inspections of Class 1 and 10 buildings to three storeys If you require RPL Kits with comprehensive benchmarking

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-BSBMKG432 Research international markets Graduate Diploma Core units CPCCCM2012 Work safelyOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner