SCORM Compliant Package-RIICWM503E Prepare civil works cost estimates Learner Guide Core units CHCCOM005 Communicate and

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF006 Apply basic principles and practices of infection prevention and control HLTPAT001 Identify and respond to clinical risks in pathology collection HLTPAT002 Perform venous blood collections HLTPAT004 Collect pathology specimens other than blood HLTWHS001 Participate in workplace health and safety BSBCUS201 Deliver a service to customers BSBMED301 Interpret and apply medical terminology appropriately Elective units HLTAAP001 Recognise healthy body systems HLTAID011 Provide first aid HLTPAT003 Perform capillary blood collections HLTPAT005 Collect specimens for drugs of abuse testing HLTPAT006 Receive

Core units HLTWHS001 Participate in workplace health and safety SISOFLD001 Assist in conducting recreation sessions SISOFLD002 Minimise environmental impact SISXIND002 Maintain sport

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

diagnose and rectify faults ICTTEN409 Commission an electronic system ICTTEN312 Install telecommunications network equipment If you require RPL Kits with comprehensive benchmarking

Core units BSBCUS401 Coordinate implementation of customer service strategies BSBLED401 Develop teams and individuals BSBWHS401 Implement and monitor WHS policies

SCORM Compliant Package-RIICWM503E Prepare civil works cost estimates Learner Guide Core units CHCCOM005 Communicate and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.