SCORM Compliant Package-CHCVOL004 Manage volunteer workforce development ELICOS Placement Test Units of competency CHCCCS019 Recognise

Units of competency CHCCCS019 Recognise and respond to crisis situations CHCCCS028 Provide client-centred support to people in crisis CHCCCS003 Increase the safety of individuals at risk of suicide * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace BSBMGT517 Manage operational plan SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXGLC001 Research and comply with regulatory requirements SITXHRM002 Roster staff SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC020 Work effectively as a cook Group B SITHCCC001 Use food preparation equipment Group C SITHCCC003 Prepare and present sandwiches Group C SITHCCC006 Prepare appetisers and salads Group C SITHCCC007 Prepare stocks

diseases and disorders AHCSOL303 Implement soil improvements for garden and turf areas Elective units AHCARB301 Implement a tree maintenance program AHCPCM304 Report on health and condition of trees AHCARB303 Perform pruning operations AHCARB305 Dismantle trees AHCARB306 Undertake aerial rescue AHCLSC304 Erect timber structures and features AHCARB308 Install cable and bracing AHCARB309 Implement a tree protection program AHCBER301 Work effectively in an emergency disease or plant pest response AHCBIO302 Identify and report unusual disease or plant pest signs AHCBER303 Carry out emergency disease or plant pest control procedures at infected premises If you require RPL Kits with comprehensive benchmarking

implementing and maintaining an organisation’s WHS management system BSBWHS519 Lead the development and use of WHS risk management tools BSBWHS522 Manage WHS consultation and participation processes Elective units BSBWHS512 Contribute to managing work-related psychological health and safety Group A BSBWHS514 Manage WHS compliance of contractors Group A BSBWHS517 Contribute to managing a WHS information system Group A BSBCMM511 Communicate with influence Group B BSBSTR502 Facilitate continuous improvement Group B If you require RPL Kits with comprehensive benchmarking

evaluate and control food safety hazards FBPAUD4001 Assess compliance with food safety programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCVOL004 Manage volunteer workforce development ELICOS Placement Test Units of competency CHCCCS019 Recognise* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.