Core units BSBCUS501 Manage quality customer service BSBMGT502 Manage people performance BSBMGT605 Provide leadership across the organisation BSBMGT608 Manage innovation and continuous improvement BSBSMB409 Build and maintain relationships with small business stakeholders FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM601 Monitor performance in sales of financial products or services FNSSAM602 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBMGT616 Develop and implement strategic plans BSBSUS501 Develop workplace policy and procedures for sustainability FNSINC503 Identify situations requiring complex ethical decision making FNSINC504 Apply ethical frameworks and principles to make and act upon decisions FNSORG501 Develop and manage a budget FNSORG602 Develop and manage financial systems If you require RPL Kits with comprehensive benchmarking
Core units CHCCCS007 Develop and implement service programs CHCCOM003 Develop workplace communication strategies CHCDEV002 Analyse impacts of sociological factors on clients in community work and services CHCDIV003 Manage and promote diversity CHCLEG003 Manage legal and ethical compliance CCHCMGT005 Facilitate workplace debriefing and support processes CHCPRP003 Reflect on and improve own professional practice HLTWHS004 Manage work health and safety Elective Units CHCCCS004 Assess co-existing needs Group A CHCCSM004 Coordinate complex case requirements Group A CHCCSM005 Develop
Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
Core units FWPCOT3303 Prepare sketches and drawings FWPCOT3304 Take off material quantities FWPTMM3215 Work effectively in the timber systems design industry Elective units FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR2205 Follow WHS policies and procedures FWPCOT3305 Interpret and quote from manufactured timber product plans FWPCOT3307 Create drawings using computer aided design software FWPCOT2241 Apply wood and timber knowledge MSMSUP200 Achieve work outcomes MSMSUP390 Use structured problem-solving tools BSBINS302 Organise workplace information BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications If you require RPL Kits with comprehensive benchmarking
policies and procedures in the construction industry Elective units CPCCCM2009 Carry out basic demolition CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres If you require RPL Kits with comprehensive benchmarking
Training and Assessment Strategy-AURSS00048 Advanced Vehicle Refinishing Skill Set Graduate Diploma Core units BSBCUS501 Manage qualityYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.