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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
Units of competency CHCCDE002 Develop and implement community programs CHCCDE003 Work within a community development framework HLTAHW021 Provide nutrition guidance for specific health care HLTAHW053 Address impact of food security on community health CHCEDU008 Share health information If you require RPL Kits with comprehensive benchmarking
Units of competency BSBTEC301 Design and produce business documents BSBTEC302 Design and produce spreadsheets BSBTEC203 Research using the internet BSBTEC303 Create electronic presentations * We can develop additional elective units that are not listed on request (Please contact us for further information)
maintain and modify customer premises communications cabling: ACMA Restricted Rule ICTTEN202 Use hand and power tools ICTCMP203 Perform restricted customer premises broadband cabling work: ACMA Restricted Rule If you require RPL Kits with comprehensive benchmarking
Units of competency FWPCOT3257 Follow cultural heritage requirements FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Resources-FBPTEC4005 Apply an understanding of food additives Unit aggressive or abusive customers SIRXCEG009Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all