Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
sauces and soups SITXCCS014 Provide service to customers SITXCCS015 Enhance customer service experiences SITXWHS006 Identify hazards
Core units BSBDIV601 Develop and implement diversity policy BSBHRM602 Manage human resources strategic planning BSBINN601 Lead and manage organisational change BSBMGT605 Provide leadership across the organisation BSBMGT615 Contribute to organisation development BSBMGT616 Develop and implement strategic plans Elective Units BSBSUS501 Develop workplace policy and procedures for sustainability BSBFIM601 Manage finances Additional electives BSBINM601 Manage knowledge and information BSBMGT608 Manage innovation and continuous improvement BSBMKG609 Develop a marketing plan BSBRSK501 Manage risk If you require RPL Kits with comprehensive benchmarking
Core units AHCBUS511 Manage enterprise staff requirements AHCBUS518 Prepare and monitor budgets and financial reports AHCCHM501 Develop and manage a chemical use strategy AHCIRG507 Audit irrigation systems AHCPCM406 Develop a soil health and plant nutrition program AHCPCM507 Diagnose plant health problems AHCTRF505 Plan the establishment of sports turf playing surfaces AHCTRF506 Manage sports turf renovation programs AHCTRF507 Develop sports turf management programs AHCTRF508 Manage sports turf facility assets Electives AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates
Core units BSBFLM312 Contribute to team effectiveness FWPCOT3279 Assess and maintain saw technology tools FWPCOT3283 Sharpen and position blades or knives in chipper
Unit Knowledge Guide-AHCAGB302 Keep production records for a primary production business CUA Units of competency SIRXCEG002 AssistOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner