Learner Resources-ICTSS00097 Telecommunications Customer Service Technician - HFC Technician Skill Set RTO Policies and Procedures Our assessment resources include:

Our assessment resources include:

Units of competency AHCWRK401 Implement and monitor quality assurance procedures TLILIC0003 Licence to operate a forklift truck AHCWRK403 Supervise work routines and staff performance AHCWHS401 Maintain work health and safety processes If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCYS604 Implement best practices for identity management ICTCYS608 Perform cyber security risk assessments ICTCYS606 Evaluate an organisation's compliance with cyber security standards and law ICTCYS601 Create cyber security standards for organisations * We can develop additional elective units that are not listed on request (Please contact us for further information)

maintain and modify customer premises communications cabling: ACMA Restricted Rule ICTTEN202 Use hand and power tools ICTCMP203 Perform restricted customer premises broadband cabling work: ACMA Restricted Rule If you require RPL Kits with comprehensive benchmarking

engineering or related environment MEM16008A Interact with computing technology MEM18001C Use hand tools MEM18002B Use power tools/hand held operations MSMENV172 Identify and minimise environmental hazards MSMOPS100 Use equipment If you require RPL Kits with comprehensive benchmarking

Learner Resources-ICTSS00097 Telecommunications Customer Service Technician - HFC Technician Skill Set RTO Policies and Procedures Our assessment resources include:Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all